Refund Policy | Easy Returns & Buyer Protection – InboxBangladesh

Refund Policy

At InboxBangladesh, we want you to shop with confidence. If you receive a damaged, defective, or incorrect product, we offer a refund or replacement by the following terms:

✅ Refund Eligibility:

The product must be returned within 7 days of delivery.

The item must be unused, unworn, and in original packaging.

A valid reason and photo/video proof must be submitted.

Certain items like personal care, custom-made products, and digital goods are non-refundable.

❌ Not Eligible for Refund:

Change of mind after purchase.

Delay in delivery due to natural calamities or courier issues.

Damage caused after delivery due to improper use.

🛍 Return & Refund Process:

Contact our support team via email or hotline.

Submit evidence of the issue.

Once approved, we’ll arrange return pick-up or provide a return address.

Refunds are issued via bKash, Nagad, or bank transfer within 7–10 working days after product inspection.

Note: For vendor-supplied items, Inbox Bangladesh facilitates communication, but final approval may depend on seller verification.